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DocumentationKnowledgeCompany Brain

Company Brain

Read what your company has learned, search it, teach it a fact, and decide which lessons and rules hold.

For everyoneKnowledge · page 32 of 35

The Company Brain is your company's shared knowledge: what the company has learned, reusable by people and agents. It is not a memory dump; it is a learning system. It holds knowledge, never your documents: a document stays in the Library, and what the Brain learns from it is the judgement, such as which version is authoritative. This page shows you how to read the Brain, teach it, and decide what holds.

Before you start#

  • Open Knowledge › Company Brain.
  • Every member can read the Brain, search it and save facts to their own memory. The Admin view is for owners and admins.
  • Click Ask Chobin to have the Brain read with you. See Asking Chobin.

Understand the five kinds of knowledge#

The difference matters:

  • Material — a fact or observation, noted or dictated, and a verdict, a person's judgement on a document. Material can come back to an agent as context, never as an instruction.
  • Rules — a decision, a rule an administrator adopted; a lesson, a rule for a context that a person confirmed; and a pattern, a "when … then …" rule drawn from experience and approved by an administrator. A rule reaches an agent only when it is in force and applies to that conversation's context: the workspace, the project or the person.

Being remembered is not the same as applying.

Note

Nobody writes into the shared knowledge on their own word, agents included. An agent records what it learns in its own memory. It reaches the shared record only by maturing, or because a person records it, and everything that lands carries where it came from.

Read the Brain on Formation#

  1. 1

    Open Knowledge › Company Brain.

    The page opens on Formation, full screen.

  2. 2

    Read the disc in the middle. It draws knowledge by layer, from the inside out:

    Working set
    what is in use right now. It can carry an expiry.
    Memories
    lessons, outcomes, errors and decisions.
    Company Brain
    shared truth that every agent reads.
    Rules
    forming, holding or retired.
    Collections
    documents, not experience.
01The disc shows what the company knows, layer by layer.
  1. 3

    Click a layer to read it in the reading column. The column also answers Is it maturing?, Is it healthy? and Where to act.

  2. 4

    Click Replay to play the whole history, from the first memory to now. Drag the timeline to move through it.

02Only Team documents count in the shared Brain.

Search the Brain#

Type in Search the brain in the top bar. The search runs over the working set, the memories and the rules, ranked as the agents rank them.

When nothing is found, the page says Nothing carries those words yet.

Teach the Brain a fact#

  1. 1

    Click Save a fact in the top bar.

  2. 2

    Write the fact, for example "Oceanic Teas wants recycled paper on every pack — check it in every brief."

03A fact lands in your private memory first.
  1. 3

    Click Save fact.

    The page says Saved to your private memory.

04You decide later what becomes company knowledge.

High-signal facts become candidates for the shared Brain. You approve what becomes company knowledge.

Teach an agent from a chat#

  1. 1

    Under an agent's answer in a one-to-one chat, click the small face icon, Tell … what went wrong.

  2. 2

    Write what should have been different.

  3. 3

    Keep it Just between you and …, the default, or Propose it to the Company Brain. The workspace owner reviews a proposal before it becomes shared knowledge.

Answer what the Brain asks of you#

  1. 1

    Click the queue button in the top bar. It shows how many decisions are waiting for you.

  2. 2

    Under What needs your decision, read each rule that what happened has contradicted, and the question Does this rule still hold?

  3. 3

    Answer It still holds or Retire it. Nothing is deleted.

05A contradicted rule is never decided for you.

Lessons to confirm, patterns to approve, rules to review and memories proposed for the shared Brain arrive in Pending Actions. See Pending Actions.

Retire a rule#

  1. 1

    Open the Rules layer and find the rule.

  2. 2

    Click Retire this rule, then Confirm retire.

    Agents stop receiving the rule immediately. The evidence behind it is kept.

06Retiring stops a rule and keeps its history.

See how a rule was learned#

Open How did we learn this? on a memory or a rule. The evidence page shows the choices agents made, each traced through to its outcome.

Use the Admin view#

This is for owners and admins.

  1. 1

    Click Admin. Formation brings you back.

  2. 2

    Pick a tab:

    Rule calibration.
    Working set
    pick a scope to see what is in use. A stale row can be cleared.
    Agent memory
    pick an agent to browse what it saved, or search its whole memory. This is where a person removes something from an agent's memory.
    Retention
    run a preview scan. The preview reads and counts without changing anything.
07The Admin view is where a person removes something.

What you will see#

Nothing is asking for you. A good moment to set direction.
… decisions waiting for you — ambiguous contradictions never resolve themselves. Click Open the queue.
Nothing has been promoted to shared truth in this window. — experience is still raw until it holds up.
No documents yet. Upload one to the Library and it lands here.
Couldn't save — please try again.
A note that a part is not readable right now, for example Brain health is not readable right now.

Good to know#

  • Nothing is deleted to forget, and nothing expires by itself. A superseded or retired rule leaves the active readers and stays in the history.
  • A shared rule past its review date opens a review card, asking a person to keep it or retire it.
  • A lesson becomes a rule only when the person whose authority covers its scope confirms it: you, for your own context; an administrator, for a project, a Blueprint or the whole workspace. You may narrow a scope, never widen it.
  • A pattern becomes a rule only when an administrator answers its card. Approving never changes the confidence in it.
  • Only Team documents count in the shared Brain. Knowledge drawn from a Private document shows its origin as a reserved source, without the title.
  • Mail feeds the Brain only from a mailbox shared with everyone in the workspace. Calendar contents never feed it.
  • What is operational, such as which tool or agent to use and in what order, never becomes a rule for agents. It goes to a separate queue, where a person accepts or rejects it.
  • A verdict from the Library's Scorecard becomes knowledge signed by you, and your words on it become a lesson for the agents who did that work, whenever the same blueprint runs again. See Why your scorecard matters.

Related#

Pending Actionswhere lessons, patterns, rule reviews and promotions are decided.LibraryTeam documents and the Scorecard feed the Brain.Company contextthe short company text every agent keeps in mind.Working with Silvestroteaching an agent from a chat.Mailboxes and calendarswhich mail reaches the Brain.Asking Chobinreading the Brain with Chobin.Glossarylesson, pattern, decision, verdict and working set.
PreviousLibraryKnowledgeNextCompany contextKnowledge
On this page
  • Before you start
  • Understand the five kinds of knowledge
  • Read the Brain on Formation
  • Search the Brain
  • Teach the Brain a fact
  • Teach an agent from a chat
  • Answer what the Brain asks of you
  • Retire a rule
  • See how a rule was learned
  • Use the Admin view
  • What you will see
  • Good to know
  • Related
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