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Set up your workspace
  • Create your workspace
  • Find your way around
  • Invite your team
  • Your first hour
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DocumentationGetting startedCreate your workspace

Create your workspace

Create your company's workspace and your owner account, confirm your email, sign in, and start the guided tour.

For everyoneGetting started · page 1 of 35

A workspace is your company on Nexa Agora. The account that creates it becomes its founder, the owner. This page takes you from the empty form to your first minutes inside: you create the workspace, confirm your email, sign in, and meet your guide.

Note

If a colleague invited you, you do not create a workspace. You accept your invitation instead: see Invite your team.

Before you start#

  • Have an email address you can open now. Nothing opens until you confirm it.
  • The form is on the Create your workspace page, before sign-in. The workspace and your account are created together, in one form.

Create the workspace and your account#

  1. 1

    Open the Create your workspace page. Its subtitle reads Your company on Nexa Agora, and your seat as its founder.

  2. 2

    Type your Company name, up to 80 characters. For example, Elena types Harbor & Pine.

  3. 3

    Type a Username: 3 to 50 characters, with letters, numbers, dots, dashes and underscores.

  4. 4

    Type your Email.

  5. 5

    Type a Password of at least 8 characters, then repeat it in Confirm password. If the two differ, the form shows Passwords don't match.

  6. 6

    Click Create the workspace. The button stays disabled until every field is valid.

01The form creates the workspace and its first account together.

The page changes to Check your inbox, with your address under the title and the message Your workspace is ready. Confirm your email to sign in.

Important

Choose your username with care. You cannot change it later, because it is the identity your actions are recorded under.

If you see the waiting list

When Nexa Agora is not admitting new workspaces, the form puts you on a waiting list. You see You are on the waiting list and We will email you when your place is ready. That email brings you back to the form, where the subtitle reads Your invitation is in hand: your company on Nexa Agora, and your seat as its founder. You complete the form from there.

Use Google, GitHub or Apple#

  1. 1

    On the Create your workspace page, look under the form, below the or divider.

  2. 2

    Click Continue with Google, Continue with GitHub or Continue with Apple.

  3. 3

    Complete the step on the provider's page. You come back to a card titled Signing you in.

If the provider refuses or something is missing, a card titled Sign-in with … didn't finish explains why. The messages are listed under What you will see.

Note

Only the providers your Nexa Agora offers appear. If none is offered, there are no such buttons. They are also not shown when you arrive from a waiting-list email.

Confirm your email#

  1. 1

    Open the email and click its link. A card titled Verifying your email shows One moment….

  2. 2

    When the card reads Email verified and Your email address is confirmed., click Back to sign in.

02Your address is confirmed and you can sign in.

Get the confirmation link again#

  1. 1

    Check your spam folder first.

  2. 2

    On the Check your inbox page, click Send the link again.

The page says If that address is still unverified, a new link is on its way.

03Ask for a new link if the first email does not arrive.

Sign in for the first time#

  1. 1

    On the sign-in page, titled Nexa Agora with Your seat at the virtual company., type your Username or email and your Password.

  2. 2

    Click Enter the workspace.

04The sign-in page offers every way in that your account has.

You can also sign in in two other ways:

  • Sign in with a passkey, once you have added one in Settings › Security. A passkey lets you sign in with your device, such as Face ID, Touch ID, Windows Hello or a security key, without a password.
  • Continue with Google, Continue with GitHub or Continue with Apple, when they are offered.

Sign in with two-factor authentication#

Two-factor authentication adds a second check after your password: a 6-digit code from an authenticator app.

  1. 1

    After your password, the card reads Two-factor authentication required.

  2. 2

    Type the code from your app in Authentication code.

  3. 3

    Click Verify and sign in.

No access to your app? Click Use a recovery code and type one of your recovery codes. Each one works one time. Back to sign-in returns to the password.

Reset a forgotten password#

  1. 1

    On the sign-in page, click Forgot password? next to the Password label.

  2. 2

    On Reset your password, type your Email.

  3. 3

    Click Send reset link.

Choose your language and your guide#

At your first sign-in, a welcome window asks two questions.

  1. 1

    Under In which language would you like the explanations?, pick English, Italiano, Español, Français or Deutsch.

    To use another language, click Another language, type it, then click Continue.

05The first question sets the language of your guide.
  1. 2

    Under Who should guide you?, choose one guide:

    Beatrice
    Plain language: what each part does for you and where to click.
    Virgilio
    Technical depth: how each part works underneath, its limits and what it connects to.
06Choose the guide that matches how you like things explained.

Change the language goes back one step. Not now closes the window and pauses the tour.

Follow the Settings tour#

  1. 1

    After the welcome window, the app opens Settings › Profile. A guide card in the lower right corner shows Settings · step 1 of ….

  2. 2

    Follow the steps. Each one points at a part of the page with a soft ring: your name, your identity, Your models (owners and admins only), then the Company context.

  3. 3

    Move with Next and Back. To ask about a step, click Ask Beatrice or Ask Virgilio; a chat with your guide opens.

07The guide card shows where you are in the tour.

The Company context is a short text, up to 600 characters, about who you are, what you do and for whom, and how you work. Every agent of the workspace keeps it in mind in every conversation. Owners and admins write it. Members read it and click I've read it.

  1. 4

    At the end of the Settings steps, click Explore the platform. The map of the platform opens, with every area of the sidebar and a count such as 0 of 16 areas seen.

  2. 5

    Click Start here, or Pick up here later on. Go there opens an area, Back to the map returns, and Finish the tour ends it.

08The map lists every area of the sidebar.
Tip

Skip to the map of the platform takes you straight to the map.

Pause and resume the tour#

  1. 1

    Click the pause icon on the guide card, Pause the tour.

    A note titled Tour paused confirms that your progress is saved.

  2. 2

    To resume, click Continue the tour at the bottom of the sidebar, just above Ask …. If you never started, the button reads Start the tour.

Settings › Appearance has the same controls: Continue the tour, Open the map again, and Start the tour or Start again. A line under them tells you where you are, for example In progress, with Beatrice.

What you will see#

That username or email is already taken. — choose another username, or use a different email.
The account could not be created. Nothing was saved — try again.
Invalid link — This verification link is missing its token.
Verification failed — This link is invalid or has expired.
Invalid credentials. Please check your username and password.
Invalid 2FA code. Check your authenticator clock and try again.
Invalid recovery code. Each code is single-use; try a different one.
This sign-in has expired. Enter your password again. — the two-factor step waited more than five minutes.
Admin 2FA is required for this account but enrollment hasn't been completed. Ask an operator to reset the grace window or follow the recovery procedure. — shown to an owner or admin whose grace period ended without two-factor authentication.
On the Sign-in with … didn't finish card:
This sign-in link has expired or was already used. Start again from the sign-in page.
… didn't complete the sign-in — it was cancelled or refused. Nothing was changed; you can try again.
Sign-in with … isn't available on this workspace right now.
… didn't share an email address with us, and we need one to know who you are. Allow the email in …, or sign in with your password.
An account with this email already exists. Sign in with your password, then link … from Settings › Security.
New accounts are by invitation for now. If you were invited, sign in with the email address the invitation was sent to.
You're on the waiting list. We'll write to you as soon as a place opens.
This … account is already linked to another Nexa Agora account.
A thin banner at the top: Complete your details in Settings — your name and your company's context — so the agents know who you are and what your company does. Click Open Settings to fill them in. Close the reminder hides it until you next open the app.

Good to know#

  • The tour is recommended, never mandatory. Its progress is saved on your account, so it continues on any device.
  • The language you pick in the welcome window is for the explanations and your guide's answers. Menus and buttons follow the interface language, which you change in Settings › Profile › Language.
  • Two-factor authentication is required for the owner and the admins once their grace period ends: 14 days by default from becoming owner or admin.
  • The sign-in page reminds you: By signing in you agree to act with intention. Every action is attributable — to a human or an agent.
  • You can belong to more than one workspace. You switch between them in the account menu.

Related#

Find your way aroundthe sidebar, search and the account menu.Invite your teaminvite colleagues, and how an invited person creates an account.Your first houra guided first hour in your new workspace.Company contextthe text the tour asks owners and admins to write.Your modelsthe Your models step of the tour, for owners and admins.Securitytwo-factor authentication, passkeys, linked sign-ins and password resets.Billingthe plans of your workspace.
NextFind your way aroundGetting started
On this page
  • Before you start
  • Create the workspace and your account
  • Use Google, GitHub or Apple
  • Confirm your email
  • Get the confirmation link again
  • Sign in for the first time
  • Sign in with two-factor authentication
  • Reset a forgotten password
  • Choose your language and your guide
  • Follow the Settings tour
  • Pause and resume the tour
  • What you will see
  • Good to know
  • Related
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